Multifactor Authentication


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Q: How does one access Salesforce using Multi Factor Authentication?

A: One may use phone, duo push or DUO passcode verification to log in to corp network.

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Relevant Material: "Duo passcode verification involves using a temporary, time-sensitive code (or batch of codes) sent to your phone via SMS, generated in the Duo Mobile app, or from a hardware token, to confirm your identity as a second step in multi-factor authentication (MFA) when a push notification isn't ideal or available, often entered in a second password field or directly into the Duo prompt to log in securely. 
How it Works:
  1. Initiate Login: Start logging into a service that uses Duo MFA.
  2. Select Passcode: When prompted for a second factor, choose the "Enter a Passcode" or "Passcode" option.
  3. Get the Code:
    • Duo Mobile App: Open the app for a Time-Based One-Time Password (TOTP) code.
    • SMS: Click "Text me new codes" to get a batch of codes via text message.
    • Hardware Token: Press the button on your physical token.
  4. Enter the Code: Type the generated passcode into the login field or the Duo prompt.
  5. Log In: Complete the login process. 
When to Use Passcodes:
  • No Internet/Cellular Service: Passcodes (especially SMS or hardware tokens) work offline.
  • Administrator Request: Your organization might require codes for specific logins.
  • Fallback: If Duo Push fails or you cancel it. 
Key Things to Remember:
  • Batch Codes: SMS provides multiple codes; a new batch invalidates old ones.
  • Security: Passcodes add a crucial second layer to your password.
  • Alternative to Push: It's a reliable alternative to the single-tap Duo Push..." (Google)
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